Information for Homeowners
Information for Homeowners

If you are planning a new development or would like to find out more as a homeowner about a fibre optic connection, Chiasso4net provides the key information on connecting to the point-to-point Fibre to the Home (FTTH) fibre optic network in Chiasso, Vacallo, Morbio Inferiore and Balerna.
The fibre optic network is fully deployed and provides a future-ready infrastructure for residential and commercial properties. Each unit has its own dedicated fibre optic connection from the central office to the optical telecommunications outlet (OTO), ready for service.
This ensures no bandwidth sharing or performance loss – independent of usage by other users.

Costs and Connection
During the area-wide fibre optic network rollout in Chiasso, Vacallo, Morbio Inferiore and Balerna, no costs were incurred by homeowners. Through the Building Connection Agreement (GEV), the free initial connection to the point-to-point FTTH fibre optic network operated by Chiasso4net was secured.
The building connection to the fibre optic network, as well as the connection of each residential and commercial unit up to the optical telecommunications outlet (OTO socket), was provided free of charge. The entire fibre optic network was fully financed by Chiasso4net, without the use of public funds or subsidies.
For homeowners, tenants and businesses, there are no ongoing charges payable to Chiasso4net as long as the fibre optic connection is not actively used. Any costs arise exclusively with the chosen service provider, should an internet, TV or telephony service be ordered.
New buildings
New builds on greenfield sites and vertical extensions to existing buildings in Chiasso, Vacallo, Morbio Inferiore and Balerna are generally connected to the point-to-point fibre optic network free of charge. This initial connection is implemented directly from the central office to the optical telecommunications outlet (OTO) and enables immediate use of the fibre optic connection.
Once your building permit has been granted, please contact Chiasso4net using the form below. After receiving all required information, we will send you the contract for the initial connection. Once signed, your building will be connected to the Chiasso4net point-to-point FTTH fibre optic network free of charge.
Renovations and Secondary Connections
Renovations or subsequent connections are considered secondary connections. These are not free of charge.
We will be happy to review your request on an individual basis. Please use the contact form below to get in touch with us. After receiving your enquiry, we will clarify the procedure together and discuss the costs transparently and personally.
Contact Us
We would be happy to look into your enquiry and assist you personally with the next steps.